A&E Logistics Management App Support
Help with the iPhone, iPad and Android apps, account and data deletion requests, and feature ideas.
Support for drivers, brokers and owner-operators.
Pick a reason on the form and we’ll route it to the right person. We reply within one business day.
Delete your account and data
In the app: open Account, tap Delete Account and confirm. Your account is deleted right away.
Without the app: choose “Delete my account and data” on this form, using the email address you sign in with. We confirm by email and complete the request within 30 days.
What is deleted: your profile, sign-in credentials, device push tokens and notification settings.
What is kept: business records other organizations rely on, such as tickets, invoices and payment records, are kept as long as the law requires (typically 7 years for financial records) and then deleted or anonymized. If you own an organization, deleting your account may also close that organization’s account. Drivers must finish any ticket in progress first.
You can also ask us to delete specific data while keeping your account, or to send you a copy of your data. Details are in our Privacy Policy.
Getting started
Accounts are invite-only. Your broker or A&E Logistics Management sends you an invitation by text or email. Forgot your password? Tap Forgot password on the sign-in screen.
Other ways to reach us
Email info@aelogisticsmanagement.com or call (540) 388-3790.
Contact App Support
Use the email address on your app account.